Privacy Policy

Effective Date: October 17, 2026
Last Updated: October 17, 2026

Payton Realty Group (“PRG,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit an inquiry, request real estate services, or communicate with us.

By using our website, you acknowledge this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information You Provide

  • Name, email address, phone number, and preferred method of contact.

  • Information about your real estate needs, including buying, selling, leasing, investing, or requesting a property valuation.

  • Property details, preferences, appointment requests, and other information you voluntarily submit through our forms or communications.

  • Information you provide when communicating with our brokerage or requesting our services.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including your IP address, browser type, device information, pages visited, referring website, and general website usage data.

Cookies and Analytics

We may use cookies, analytics tools, pixels, or similar technologies to improve website functionality, understand visitor behavior, and measure marketing performance. The technologies used depend on the tools enabled on our website. You can manage cookies through your browser settings where available.

2. How We Use Your Information

We may use your information to:

  • Respond to questions and real estate inquiries.

  • Provide requested property details and real estate services.

  • Communicate about showings, appointments, listings, and transactions.

  • Follow up on inquiries and manage prospective or existing client relationships.

  • Send property updates, newsletters, or marketing communications when permitted by law and supported by the appropriate consent.

  • Operate, maintain, and improve our website and services.

  • Evaluate marketing performance and understand how visitors interact with our website.

  • Detect fraud, protect our business, comply with legal obligations, and enforce our agreements.

3. How We Share Information

We do not sell your personal information in exchange for money. We may disclose information as reasonably necessary for the purposes described in this policy, including to:

  • Service providers: Website hosting providers, CRM platforms, communication services, analytics providers, and other vendors that support our business.

  • Real estate service providers: Other real estate professionals, title companies, lenders, inspectors, contractors, or transaction-related parties when necessary to provide services you request or facilitate a transaction.

  • Legal and regulatory authorities: When required by law, legal process, or to protect our rights, property, clients, or others.

  • Business transfers: In connection with a merger, reorganization, or transfer of business assets, subject to applicable law.

We do not share mobile phone numbers or SMS opt-in consent with third parties or affiliates for their own marketing or promotional purposes. Mobile information may be shared with service providers as necessary to deliver messaging services.

4. Text Messages and Mobile Information

If you provide your phone number, we may contact you about your inquiry or requested services. Marketing text messages will be sent only where the appropriate consent has been obtained.

Consent to receive marketing text messages is not a condition of purchasing any goods or services.

Message frequency varies. Message and data rates may apply. You can opt out of text messages by replying STOP or request assistance by replying HELP, where supported.

For additional information, please review our SMS Terms & Conditions.

5. Email Communications

If you provide your email address, we may use it to respond to your inquiries and provide requested information. Where permitted and with any required consent, we may also send marketing communications.

You can unsubscribe from marketing emails using the unsubscribe link provided in the email. We may still send non-promotional messages necessary to respond to your request or complete a transaction.

6. Data Retention and Security

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business records, provide services, resolve disputes, and meet applicable legal or regulatory requirements.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

7. Your Privacy Choices and Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information, or to exercise other privacy rights.

To submit a privacy-related request, contact us using the information provided below. We may need to verify your identity before processing a request and may retain certain information when legally permitted or required.

You may also manage cookies through your browser settings and opt out of marketing communications as described in this policy.

8. Third-Party Websites

Our website may contain links to third-party websites, services, property listings, or other resources. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.

9. Children's Privacy

Our website is intended for a general audience and is not directed toward children under 13. We do not knowingly collect personal information online from children under 13. If you believe a child has provided personal information to us, please contact us so we can review the matter.

10. Texas Residents and Applicable Law

We handle personal information in accordance with applicable laws. Certain privacy rights may apply to Texas residents depending on the nature of the information collected, the activities of our business, and applicable legal exceptions.

Nothing in this policy is intended to limit any privacy rights that cannot legally be waived.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, website, technology, or legal obligations. Updates will be posted on this page with a revised “Last Updated” date.

12. Contact Us

For questions about this Privacy Policy or our privacy practices, contact:

Payton Realty Group
Phone: 210-627-5731
Email: martha.payton@paytonreatlygrp.com
Mailing Address:
Website: paytonrealtygrp.com

Website Terms of Use

Effective Date: October 17, 2026
Last Updated: October 17, 2026

Welcome to the Payton Realty Group (“PRG,” “we,” “our,” or “us”) website. These Terms of Use govern your access to and use of our website and its content.

By accessing or using this website, you agree to these Terms. If you do not agree, please discontinue use of the website.

1. Website Purpose

This website provides general information about Payton Realty Group, our real estate services, property opportunities, and ways to contact our brokerage.

Information on this website is provided for general informational purposes and does not, by itself, establish an agency relationship, brokerage representation agreement, or other contractual relationship.

Any real estate representation or services will be governed by applicable agreements and laws.

2. Real Estate Information and Property Listings

Property descriptions, photographs, prices, square footage, availability, features, school information, and other listing details are provided for informational purposes.

Information may be supplied by property owners, listing services, third parties, or other sources believed to be reliable. Although we make reasonable efforts to present accurate information, we do not guarantee that all information is complete, current, or error-free.

Property details, pricing, availability, and terms may change without notice. Users should independently verify material information and conduct appropriate due diligence before making real estate decisions.

Nothing on this website constitutes a guarantee of property condition, investment performance, rental income, appreciation, financing approval, or future results.

3. No Legal, Tax, or Financial Advice

Content on this website is not a substitute for individualized legal, tax, financial, mortgage, inspection, appraisal, or other professional advice.

Real estate decisions depend on individual circumstances and market conditions. You should consult appropriately qualified professionals regarding your specific situation.

Past property performance and market information do not guarantee future results.

4. User Submissions and Inquiries

When you submit a contact form, request property information, or otherwise contact PRG, you agree to provide information that is accurate to the best of your knowledge.

You authorize us to use the information you provide to respond to your inquiry and provide requested services. Marketing communications will be subject to any applicable consent requirements and our Privacy Policy.

Submitting an inquiry does not guarantee a response within a particular timeframe or establish a client relationship.

5. Intellectual Property

Unless otherwise indicated, website content—including original text, branding, logos, graphics, photographs, and design elements—is owned by or used with permission by Payton Realty Group or the applicable rights holder.

You may access and use the website for personal, non-commercial informational purposes. You may not reproduce, distribute, modify, publish, or commercially exploit protected website content without prior authorization from the relevant rights holder, except as permitted by law.

Property photographs, listing content, trademarks, and other third-party materials remain subject to their respective owners' rights.

6. Acceptable Use

You agree not to:

  • Use the website for unlawful, fraudulent, or misleading purposes.

  • Submit false information or impersonate another person.

  • Attempt to gain unauthorized access to our website, systems, or data.

  • Interfere with the website's operation, security, or availability.

  • Use automated tools to scrape, copy, or collect website information in violation of applicable law or the rights of others.

  • Transmit malicious software or content that interferes with the website or other users.

We reserve the right to restrict access to the website where reasonably necessary to protect our systems or comply with applicable law.

7. Third-Party Links and Services

Our website may link to third-party websites, listing platforms, service providers, or other resources. These links are provided for convenience and do not necessarily constitute an endorsement.

We do not control and are not responsible for the content, availability, policies, or practices of third-party websites. Your use of third-party services is subject to their own terms and policies.

8. Disclaimer of Warranties

To the fullest extent permitted by law, this website and its content are provided on an “as is” and “as available” basis.

Payton Realty Group makes no warranties, express or implied, regarding the website's availability, accuracy, completeness, reliability, or suitability for a particular purpose.

Nothing in these Terms excludes a warranty or right that cannot legally be excluded.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Payton Realty Group will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, this website.

This provision does not exclude or limit liability where such exclusion or limitation is prohibited by law, including liability that cannot legally be waived.

10. Indemnification

To the extent permitted by applicable law, you agree to be responsible for claims or losses arising from your unlawful use of the website, your violation of these Terms, or your infringement of another person's rights.

Nothing in this section imposes liability where prohibited by law.

11. Fair Housing and Equal Opportunity

Payton Realty Group supports fair housing and equal opportunity in housing in accordance with applicable federal, state, and local laws. We do not condone unlawful discrimination in real estate advertising, services, or transactions.

12. Texas Real Estate Disclosures

Payton Realty Group operates in accordance with applicable Texas real estate laws and regulations. Required brokerage disclosures, including the Texas Real Estate Commission's Consumer Protection Notice and Information About Brokerage Services, are made available as required by law.

Information on this website does not replace any required disclosures or written agreements.

13. Privacy and Text Messaging

Your use of this website is also subject to our Privacy Policy. If you opt in to receive text messages from PRG, our SMS Terms & Conditions will apply to those messages.

14. Changes to These Terms

We may revise these Terms of Use from time to time. Updated terms will be posted on this page with a revised “Last Updated” date. Your continued use of the website after changes are posted constitutes acceptance of the revised Terms to the extent permitted by law.

15. Governing Law

These Terms are governed by the laws of the State of Texas and applicable federal law, without regard to conflict-of-law principles, except where otherwise required by law.

16. Contact Us

For questions about these Terms of Use, contact:

Payton Realty Group
Phone: 210-627-5731
Email: martha.payton@paytonreatlygrp.com
Mailing Address:
Website: paytonrealtygrp.com

SMS Terms & Conditions

Effective Date: October 17, 2026
Last Updated: October 17, 2026

These SMS Terms & Conditions explain how Payton Realty Group (“PRG,” “we,” “our,” or “us”) uses text messaging to communicate with individuals who contact us or consent to receive messages.

By opting in to a text messaging program, you agree to the applicable terms described below.

1. Types of Messages

Depending on your inquiry, preferences, and consent, Payton Realty Group may send text messages relating to:

  • Responses to real estate inquiries and requests for information.

  • Property listings, property details, and requested updates.

  • Appointment scheduling, showing confirmations, and reminders.

  • Follow-up communications relating to a requested service.

  • Promotional real estate information, market updates, and marketing offers, when you have provided the required consent.

The messages you receive depend on the program you join and the permissions you provide.

2. Consent to Receive Text Messages

By providing your mobile number and completing an applicable opt-in process, you agree to receive the categories of text messages described in that process.

Marketing text messages will be sent only when the required consent has been obtained. Consent to receive recurring marketing text messages is not a condition of purchasing any goods or services.

Providing a phone number through a general inquiry form does not, by itself, constitute consent to receive recurring promotional text messages.

You may receive a response to a request you initiate, subject to applicable law and your communication preferences.

3. Message Frequency and Rates

Message frequency varies based on your interactions with PRG, the program you have joined, and the preferences you have selected.

Message and data rates may apply. Your mobile carrier's standard messaging and data charges may apply to messages sent or received.

PRG does not control charges imposed by your mobile carrier. Contact your carrier if you have questions about your plan or applicable charges.

4. Opting Out

You may opt out of text messages at any time by replying STOP to a message from the applicable program, where supported.

After we process your opt-out request, you will no longer receive messages from that program, except for a permitted confirmation or other communication necessary to honor your request.

If PRG operates multiple messaging programs, an opt-out may apply to the specific program associated with the request. Contact us if you wish to clarify or update your messaging preferences.

You may also contact us directly to request that we stop sending messages, subject to applicable legal requirements.

5. Help and Support

For assistance, reply HELP to a message where supported, or contact us using the information below.

Payton Realty Group
Phone: [Insert Business Phone Number]
Email: [Insert Business Email Address]
Website: [Insert Website URL]

6. Privacy and Mobile Information

We respect your privacy. Personal information collected through our messaging programs is handled in accordance with our Privacy Policy.

We do not sell mobile phone numbers or share SMS opt-in consent with third parties or affiliates for their own marketing or promotional purposes. We may share information with service providers who support the delivery and administration of our messaging programs.

For more information about our information practices, please review our Privacy Policy.

7. Supported Carriers and Delivery

Message delivery depends on your mobile carrier, device, network availability, and other factors outside our control.

Wireless carriers are not responsible for delayed or undelivered messages. We cannot guarantee that every message will be delivered successfully or immediately.

8. Changes to Messaging Programs

We may modify, suspend, or discontinue a messaging program where permitted by law. If these SMS Terms & Conditions change, the revised terms will be posted on this page with an updated “Last Updated” date.

Any changes to the scope of your consent will be handled in accordance with applicable requirements.

9. Contact Us

For questions about these SMS Terms & Conditions or our messaging practices, contact:

Payton Realty Group
Phone: 210-627-5731
Email: martha.payton@paytonreatlygrp.com
Mailing Address:
Website: paytonrealtygrp.com

By opting in to a PRG messaging program, you acknowledge that you have had the opportunity to review these SMS Terms & Conditions.